Shipping Policy

For a straightforward customer experience, orders can be delivered only in the United States. Free standard shipping applies throughout the U.S., and each dispatched package is accompanied by tracking.

For a clear pre-purchase understanding, order preparation normally takes 1-2 business days, excluding weekends and U.S. public holidays. Carrier transit is estimated at 4-6 business days after dispatch.

To avoid uncertainty, tracking is sent to the checkout contact information. Customers should provide a complete, accurate address and report a needed correction immediately, although an address change cannot be guaranteed after fulfillment begins.

From a customer-service perspective, carrier congestion, weather events, delivery-address issues, high-demand periods, and external disruptions may delay an otherwise estimated arrival.

As the applicable store rule, orders that have not shipped may be cancelled; once shipped, they fall under the Refund Policy. Applicable law determines all tax charges.

Shipping and tracking assistance: support@touchlandplus.shop or 512-517-3771, Monday to Friday, 9:00 AM-5:00 PM (America/Chicago).

Merchant Information
Brand/store name: touchland
Contact email: support@touchlandplus.shop
Phone: 512-517-3771
Physical address: 4023 Valley Ln, Titusville, Florida, 32780, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Chicago)